Privacy Policy

SECURE TRANSACTIONS – CREDIT CARD SAFETY

TSG Foundation uses the latest encryption technology to keep your credit card information safe. To further protect this information, we process your credit card number on a server that isn’t accessible from the Internet.
 
When making a purchase at TSG Foundation, you can choose to shop in a secure mode using Netscape’s SSL encryption — the Internet standard for secure transactions. Or, you can telephone or fax your credit card information to us.
 
Your order information and purchase history are further protected by a password you choose. If you forget your password, you will be prompted to reset it via email. TSG Foundation does not have access to your password. Please contact us if you are unable to reset your password and we will assit you.

TSG Foundation Privacy Guarantee

Your privacy is important.

• At TSG Foundation, we know that your privacy is important to you. It’s important to us, too. That’s why we want you to know about the personal information we collect and how we use that information.

You’re always in control.

• The only personal information that we collect is information that you give us when you register and when you purchase. We use that information to service your account and to personalize your experience at TSG Foundation. We’ll never share that information with third parties interested in e-mailing you.

Here’s the information we gather:

• When you register at the site, we ask for certain basic information to service your account: name and e-mail address. If you decide to make a purchase, we then ask you for your shipping and billing addresses, phone number and payment information.
• You have the option to use certain services, such as the Tell a Friend, which may require you to provide us with transmittal information for your friends or family. We only use this information to provide the requested service.
• We also keep track of customer purchases, traffic patterns and related site usage inside our website to help us shape our recommendations about merchandise in the store, manage promotions and advertising, and improve our web page and site design.
• From time to time, we may randomly contact customers about participating in a survey about our website. These surveys are optional, and we use the responses to help us identify customer concerns and needs so that we can improve and/or develop new services on the website.

Why your transactions are secure.

• We use state-of-the-art encryption technology to safeguard your transactions. The technology used is SSL (Secure Socket Layer), which is supported by the latest versions of all major web browsers. Your information, including your credit card information, is encrypted and cannot be read as it travels over the Internet.
• Your account is password-protected. You cannot view your personal information without your password.

E-Mail Addresses.

• We never rent or sell your personal information such as name and e-mail address to other on-line marketers of products or services.

Postal Mailing Lists.

• We never rent or sell your mailing address to any other marketers of products or services.

Children’s Online Privacy Protection Act (COPPA).

• TSG Foundation is a website directed to the general public. We do not knowingly collect information from children under 13.

Consent.

• By using TSG Foundation and providing us with your personal information, you are accepting the privacy practices described in this policy statement.
• We may update our Privacy Policy from time to time. Please check back here occasionally. You will always find the latest version posted here. Updates to our Privacy Policy that would affect how we treat your personal information will not apply to information collected before we made the update, unless we first obtain your consent.
• Please note that because a customer information database is customarily considered a business asset, TSG Foundation shall have the right to transfer it in a merger or sale of some or all of its company or in an action for bankruptcy. Your information will continue to be treated in accordance with this Privacy Policy by the acquiring or merged company unless you are notified and provided an opportunity to opt out of any changes.

  Comments.

• If you have any questions or comments about our Privacy Policy, please send us an e-mail at to our TSG information center

General Shipping Information

TSG Foundation is always working to improve the quality and cost of shipping for both our U.S. and international customers. For this reason, shipping rates and policies are subject to change without notice.

Shipping costs

Your exact shipping and handling cost, available shipping options, and any applicable taxes will appear in your Shopping Cart during the checkout procedure. 
Note: TSG Foundation ships worldwide and our shopping cart software cannot always accurately calculate the cost of international shipments, so we will verify your shipping cost with you if you live outside the United States. TSG will refund excess shipping charges on your order to the payment method you used.

Additional shipping costs

You can be charged an additional shipping fee if we have to re-ship an item due to an address error. Please verify your shipping address before placing your order.
In some cases, UPS charges us an additional fee if you live in a remote area, this fee will be added to your shipping charges.

Shipping Delays

On U.S. holidays order processing and/or shipping may be slightly delayed. U.S. carriers do not ship or deliver on the Holidays listed. Please check calendar for specific dates.

Holidays	Events
New Year’s Day – Jan 1	Annual Conference at Wesak:
MLK, Jr. Day – 3rd Monday Jan.	Our annual conference is held
President Day – 3rd Monday in Feb.	the week before the Full Moon
Memorial Day – 4th Monday of May	of Taurus. If placing orders during
Independence Day – July 4	this week, please allow extra
Labor Day – 1st Monday Sep.	time for shipping and delivery.
Columbus Day – 2nd Monday Oct.
Veterans Day – November 11
Thanksgiving – 4th Thursday Nov.
Christmas Day – December 25

Shipping Questions

If the information above does not answer your shipping question, please send us an email
 

Returns – 30-Day Money-Back Guarantee

We guarantee your satisfaction with all TSG Foundation merchandise. If you receive damaged, defective, or incorrect item(s) from TSG Foundation, you may return the product(s) within 30 days of delivery. After receiving the item(s), we will send you a replacement(s) or issue a full refund, including shipping and handling. If you receive unwanted item(s), you may return the item(s) unopened for a refund of the purchase price minus shipping and handling.

To return item(s), please contact us either via phone or email and we will make the appropriate arrangements.

Please note… If you paid by check, TSG Foundation will automatically issue you a refund check upon receipt of your return. This check will be mailed via the U.S. Postal Service to the billing address listed in your TSG Foundation account. If you would prefer store credit, please let us know.

Damaged or defective items

If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement shipments.

Inventory availability and backorders

Inventory information

We cannot guarantee that a title listed as “In stock” will actually ship right away, as inventory can change significantly from day to day. In rare cases, a title may be in stock when you place your order, and sold out by the time your order is processed.

Backorders (out of stock items)

TSG Foundation makes every effort to get backordered item(s) re-stocked as soon as possible. If we haven’t been able to locate and ship backordered item(s) to you in 60 days, these items will be canceled.

If we have been able to locate the backordered item(s), they will be delivered to you via the shipping method chosen at the time your order was placed.
 

Terms and Conditions

Welcome to the TSG Foundation Web site provided by TSG Publishing Foundation, Inc.. The following terms and conditions and any other policies, rules, or guidelines posted by TSG Foundation on this site govern your use of this site. IF YOU VISIT OR SHOP AT THIS SITE, YOU ACCEPT THESE TERMS AND CONDITIONS. Please read these Terms and Conditions carefully before using this site or purchasing any of the products or using any of the services available on or through it. These Terms and Conditions may be changed in the future without notice to you so please check back from time to time. Your continued use of this site after such changes constitutes your acceptance of the new Terms and Conditions.

1.Your Use of this Site.

TSG Foundation grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of TSG Foundation. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools without express written consent of TSG Foundation. This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of TSG Foundation. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of TSG Foundation without express written consent. You may not use any meta tags or any other “hidden text” utilizing TSG Foundation’s name or trademarks without the express written consent of TSG Foundation. Any unauthorized use terminates the permission or license granted by TSG Foundation. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of TSG Foundation so long as the link does not portray TSG Foundation or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any TSG Foundation logo or other proprietary graphic or trademark as part of the link without express written permission.

2.Proprietary Rights.

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software (“Content”), is the property of TSG Foundation and is protected by United States and international copyright law, trademark law, and trade secret law, as well as other state, federal and international laws and regulations. Except as expressly provided in these Terms and Conditions, we do not grant any rights to you under any patents, copyrights, trademarks or trade secret information. You understand that by using the Site, you may be exposed to Content that is offensive, indecent or objectionable to you. Under no circumstances will TSG Foundation be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content made available via the Site. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.

3.Privacy.

We believe strongly in protecting user privacy. Therefore, we have adopted a privacy policy. You should refer to our privacy policy for information about how we use and collect personal information from users of this Site.

4.Account Maintenance and Responsibility.

If you wish to purchase any products or use the services on this Site, you must open an account with us and/or provide the required information to us. By entering any information on this Site, you represent and warrant that: (i) you are at least 18 years of age; (ii) you are using your actual identity; (iii) you have provided only true, accurate, current and complete information; and (iv) you will maintain and promptly update the information that you provide to keep it true, accurate, current and complete.

You are responsible for maintaining the confidentiality of your account and its password, as well as for all activities that occur under your password or account. TSG Foundation cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

If you wish to cancel a username or password, or if you become aware of any loss, theft or unauthorized use of a username or password, please notify us immediately. We reserve the right to delete or change any username or password at any time and for any reason.

5.Termination.

You or we may suspend or terminate your account or your use of this Site at any time, for any reason or for no reason at all. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspects of this Site at any time without prior notice.

6.Product Orders.

Prices and availability of the products and services listed on this site are subject to change without notice. The listing, description of, or reference to, a product or service on this Site does not imply that the product or service is presently available or that we endorse that product or service. In the event a product or service is listed at an incorrect price due to a typographical error or error in pricing information received from a supplier, we shall have the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, we shall promptly issue a credit to your credit card account in the amount of the incorrect price.

Order Acceptance. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or for no reason at all. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any product or service.

Restrictions. Not all products and services listed on this Site may be available for sale or delivery in every area. All orders of products or services are subject to prevailing law, including, as appropriate, export and import regulations and boycotting restrictions, if any, imposed by governing bodies having jurisdiction over such orders, products or services.

7.Compliance with Codes.

Many states and localities have laws, codes and regulations (“Codes”) governing the sale, construction, installation or use of products for certain purposes. You understand and acknowledge that we do not guarantee compliance with such Codes and are not responsible for how a product is installed or used, a product’s suitability for your intended use, or for a product’s compliance with any such Codes. You should contact the manufacturer for additional information about a product’s specifications. You assume all responsibility for compliance with applicable Codes.

8.Posting/Transmission Conduct.

You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials (“User Content”), whether publicly posted or privately transmitted, is the sole responsibility of the person from which such User Content originated. This means that you, and not TSG Foundation, are entirely responsible for all User Content that you upload, post, email, transmit or otherwise make available via the Site. TSG Foundation does not control the User Content posted via the Site and, as such, does not guarantee the accuracy, integrity or quality of such User Content. You understand that by using the Site, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will TSG Foundation be liable in any way for any User Content, including, but not limited to, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred as a result of the use of any User Content posted, emailed, transmitted or otherwise made available via the Site.

You agree not to use the Site to:
 

a.  upload, post, email, transmit or otherwise make available any User Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;

b.  harm minors in any way;

c.  impersonate any person or entity, including, but not limited to, a TSG Foundation representative, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;

d.  forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Site;

e.  upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);

f.  upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights (“Rights”) of any party;

g.  upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;

h.  upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

i.  interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site;

j.  intentionally or unintentionally violate any applicable local, state, national or international law;

k.  “stalk” or otherwise harass another; or

l.  collect or store personal data about other users.

You acknowledge that TSG Foundation does not pre-screen User Content, but that TSG Foundation and its designees shall have the right (but not the obligation) in their sole discretion to refuse or remove any User Content that is available via the Site. Without limiting the foregoing, TSG Foundation and its designees shall have the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any User Content, including any reliance on the accuracy, completeness, or usefulness of such User Content.

9.Submissions.

We welcome feedback, suggestions and ideas about this Site and our services and how to improve them. However, all User Content, feedback, suggestions, ideas, concepts, comments, illustrations, Site postings and other materials that you disclose or offer to us on or in connection with this Site (“Submissions”) are submitted without any restrictions or expectation of confidentiality. You agree that we shall exclusively own, and you hereby assign to us without compensation or further obligation, all rights now known or hereafter existing to the Submissions of every kind and nature throughout the universe. You further agree that we shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to you, including the right to use, reproduce, publish, transmit, publicly perform or display, translate, create derivative works from, or otherwise communicate to the public the Submissions on the Site or elsewhere. You shall not assert any proprietary right or moral right of any kind with respect to any Submissions.

10.Advertisements.

We, in our sole discretion, may post the advertisements or other materials of third parties on this Site. Your correspondence or any other transaction with advertisers found on this Site is solely between you and such advertisers. You agree that we shall not be responsible for any loss or damage of any sort incurred as a result of any such dealings or as a result of the presence of such advertisements on this Site. Moreover, we shall not be responsible or liable for the statements or conduct of any such advertisers on this Site.

11.Links.

We make no claims or representations regarding the quality, content, nature or reliability of sites accessible by hyperlink from this Site or sites linking to this Site, and we accept no responsibility in connection therewith. Any linked sites are not under our control, and we are not responsible for the content of any linked site or any link contained in a linked site, or for any review, changes or updates to any such sites. Any linked sites are provided to you only as a convenience. The inclusion of any link does not imply affiliation, endorsement or adoption by us of the linked site or any information contained therein. When leaving this Site, you should be aware that our terms and policies may no longer govern, and, therefore, you should review the applicable terms, conditions and policies, including privacy and data-gathering practices, of each linked site.

12.Intellectual Property Infringement Complaints.

It is TSG Foundation’s strict policy to respect the intellectual property rights of others. If you believe that your intellectual property has been infringed upon, please provide us with the following information:

1.  a description of the intellectual property that you claim has been infringed as well as an explanation as to why you believe in good faith that the disputed use is not authorized by the intellectual property owner, its agent, or the law;

2.  the location on the Site of the material that you claim is infringing;

3.  your address, telephone number, and email address;

4.  a statement signed by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the intellectual property owner or authorized to act on the intellectual property owner’s behalf.

Send to:

TSG Publishing Foundation, Inc.
PO Box 7068
Cave Creek AZ 85327
 

13.DISCLAIMERS.

You expressly agree that use of this site is at your sole risk. This site, and any content available on this site, are provided on an “as-is” and “as available” basis. Neither we nor any of our business partners represent or warrant that this site will be uninterrupted or error-free, that defects, if any, will be corrected, or that this site is free of viruses or other harmful components; nor do we or they make any representations or warranties about the accuracy, reliability, currency, quality, performance or suitability of this site or any content available on this site. Product comparisons do not imply that all products compared are available, or in the case of functional equivalency, that performance or other characteristics are exactly comparable.

To the fullest extent permissible by applicable law, we and each of our business partners disclaim all warranties of any kind, either express or implied, including, but not limited to, any implied warranties of title, merchantability, fitness for a particular purpose or non-infringement, with respect to this site or any content available on this site.

All products and services purchased on or through this site are subject only to any applicable warranties of their respective manufacturers, distributors and suppliers. To the fullest extent permissible by applicable law, we disclaim all warranties of any kind, either express or implied, including, but not limited to, any implied warranties of merchantability or fitness for a particular purpose, with respect to products and services listed or purchased on or through this site.

We disclaim any and all liability for product defect or failure, claims that are due to normal wear, product misuse, abuse, product modification, improper product selection, non-compliance with any codes, or misapplication. We make no warranties to those defined as “consumers” in the magnuson-moss warranty-federal trade commission improvements act.

14.LIMITATIONS OF LIABILITY.

In the event of any problem with this site or any content, you agree that your sole remedy is to cease using this site. In the event of any problem with the products or services that you have purchased on or through this site, you agree that your remedy, if any, is from the manufacturer of such products or the supplier of such services, in accordance with such manufacturer’s or supplier’s warranty, return and refund policies, and that we have no liability to you.
Under no circumstances shall we or any of our business partners, or any of our or their respective officers, directors, shareholders, employees, agents or representatives, or any other party involved in creating, producing, transmitting or distributing this site or any part thereof, be liable for any punitive, exemplary, consequential, incidental, indirect or special damages arising from or in connection with this site or any content, products or services made available or listed on it, whether under a theory of breach of contract, negligence, strict liability or otherwise, even if such party has been advised of the possibility of such damages.
Some states and/or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. In the event the foregoing limitation of liability is held to be unenforceable for any reason, then our maximum liability for any of the foregoing types of damages shall be limited to the amount that we receive for the transaction that gave rise to the claim.

15.Indemnification.

You agree to indemnify and hold us harmless from any claim, action, demand, loss or damages (including attorneys’ fees) arising out of or related to your use of this Site, any purchases you make on or through this Site, Content you post or transmit on this Site, any violation of these Terms and Conditions by you, or any violation of any rights of any person or entity by you.

16.Notices.

Except as expressly stated otherwise, all formal notices to us shall be sent to PO Box 7068 Cave Creek, AZ 85327. All notices to you shall be sent to the email address that you provide to us when you register. Such notice shall be deemed given one business day after the email is sent.

17.Miscellaneous.

These Terms and Conditions and any other policies, rules or guidelines posted by TSG Foundation on this Site and incorporated herein by reference constitute the sole agreement between you and us relating to your use of this Site and the subject matter hereof, and no representations, statements or inducements, oral or written, not contained in these Terms and Conditions shall bind either of us. Any of these Terms and Conditions which are determined to be invalid or unenforceable in any jurisdiction shall be ineffective to the extent of such invalidity or unenforceability in such jurisdiction, without rendering invalid or unenforceable any of the remaining Terms and Conditions or affecting the validity or enforceability of these Terms and Conditions in any other jurisdiction. No waiver by us of any right under these Terms and Conditions will be deemed to be either a waiver of any other right or provision or a waiver of that same right or provision at any other time. You may not assign, transfer or delegate your rights or obligations hereunder, in whole or in part, without our prior written consent. These Terms and Conditions shall be binding upon and inure to the benefit of each of us and our respective successors and permitted assigns.

Any action or claim against us must be brought within one year following the date on which the claim first accrued or shall be deemed forever waived. We reserve all rights not expressly granted herein.

A printed version of these Terms and Conditions and of any related notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

18.Contact Information.

If you have any questions regarding this Site or any requests for additional information concerning TSG Foundation, please send us an email or contact us at PO Box 7068 Cave Creek AZ 85327