Returns – 30-Day Money-Back Guarantee
We guarantee your satisfaction with all TSG Foundation merchandise. If you receive damaged, defective, or incorrect item(s) from TSG Foundation, you may return the product(s) within 30 days of delivery. After receiving the item(s), we will send you a replacement(s) or issue a full refund, including shipping and handling. If you receive item(s) that you do not wish to keep, you may return the item(s) unopened for a refund of the purchase price minus shipping and handling.
To return item(s), please contact us either via phone or email and we will make the appropriate arrangements.
Please note… If you paid by check, TSG Foundation will automatically issue you a refund check upon receipt of your return. This check will be mailed via the U.S. Postal Service to the billing address listed in your TSG Foundation account. If you would prefer store credit, please let us know.
Damaged or defective items
If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement shipments.